Salesforce

According to the 2022 Salesforce Connected Government Report, 60% of people say that governments need to modernize how they deliver services to constituents. By modernizing inefficient legacy systems, state, local, and federal agencies can build thriving communities, deliver the best possible services to constituents, and support citizen engagement. But when it comes to improving...

Salesforce is a powerful cloud-based customer relationship management (CRM) platform built to help organizations manage business-critical functions and connect with customers and stakeholders in new ways. The platform’s near infinite flexibility and scalability makes it an ideal solution for organizations across industries. Whether you sell products or services, work in the public or private...

If you are a current Salesforce customer, is your organization using Multi-Factor Authentication (MFA)? If not, now is the time to get ready because with the Spring ’23 release, Salesforce announced that automatic enablement of MFA for direct logins will occur over several phases throughout 2023. Not sure what that means, or where to...

By Katie Levy Though it may not feel like spring for some of us, it is time for the Salesforce Spring ’23 release! With enhancements, new features, community ideas delivered, and more, it is our first of three opportunities to take advantage of Salesforce’s free, real-time innovation in 2023. New to the Salesforce ecosystem...

Check out our guide detailing how to maximize Salesforce value and avoid common Salesforce implementation problems: This guide is written by Rachel Bryars with substantial contributions from Paul Maggiano, Tim Pash, Katie Levy, Neil Penso, and Steven Spaulding. All graphic designs by Nicole Szews. Click the image above or follow this link to read....