2024

Today’s government organizations require a digital platform that is scalable, secure, efficient, and compliant. To meet these demands, Salesforce recognized the need to evolve and collaborate with leading companies like Amazon, Microsoft, and Google, which offer Infrastructure as a Service (IaaS). This collaboration led to the development of Hyperforce, which transforms traditional hardware-based infrastructure...

Salesforce events are fantastic ways to skill up, network, get inspired, and learn about all the latest innovations in the ecosystem. Events can take many forms, including everything from community conferences and trailblazer summits to world tours and Dreamforce. (Dreamforce registration is open for 2024 and we hope to connect with you there!) As...

Summer is on the way, and for some in the Salesforce ecosystem, it’s coming as soon as mid-May. With exciting enhancements, community ideas delivered, new features, and more, the last release of 2024 promises to be an exciting one. Let’s talk about what a release is. If you are an existing Salesforce user, your...

In our hyperconnected world, incredible amounts of data are created every day. And when it comes to enhancing and streamlining customer and constituent experiences, refining strategies, and working efficiently, that data can be of great value for any company or agency. Especially when data can be used, accessed, and analyzed fast. Powered by AI,...

For public sector agencies and organizations, continuously seeking ways to digitally transform legacy business systems and processes using innovative solutions can mean a great deal to constituents. Agencies and organizations can serve people faster, more efficiently, and more accurately. Speed, efficiency, and accuracy are particularly important in location-based services such as service requests (311),...