Blog Archives

Salesforce is one of the most influential platforms in the enterprise software space, known for its robust features and scalability that cater to varied business sizes and industries. However, the complexity of Salesforce can present significant challenges as businesses attempt to tailor the platform to their unique needs. A Salesforce implementation consultant can help...

For public sector agencies and organizations, continuously seeking ways to digitally transform legacy business systems and processes using innovative solutions can mean a great deal to constituents. Agencies and organizations can serve people faster, more efficiently, and more accurately. Speed, efficiency, and accuracy are particularly important in location-based services such as service requests (311),...

With winter in full swing, it’s time to start looking forward to spring and the Salesforce Spring ’24 release! If you’re new to the Salesforce ecosystem, Salesforce delivers community ideas, enhancements to existing tools, exciting new features, and more three times each year. This means all customers use the same version of the platform,...

Many businesses rely on simple, centralized access to company data to delight customers and engage leads. However, organizational search processes can be time-consuming and complicated, making it difficult for teams to get the information that they need. Einstein Search, a powerful search feature from Salesforce, aims to change this roadblock to productivity. With this...

Salesforce delivers some of the strongest digital solutions for businesses on the market. From lead management to data analysis, its powerful tools help organizations work more efficiently, communicate better with customers, and drive success.  One powerful Salesforce tool is Einstein Automate, an end-to-end workflow automation application that streamlines tasks across almost all business activities....