Salesforce

For many businesses, remote and hybrid work is becoming increasingly crucial for business continuity. The COVID-19 pandemic has accelerated the need for digital transformation and connectivity, and organizations around the world are searching for flexible tools for remote collaboration.  Salesforce Anywhere is one solution that can help teams everywhere collaborate on projects. If your...

Author: Katie Levy, HigherEchelon Lead Salesforce Consultant It’s that time again – Salesforce release time! With the winter solstice just behind us, it may seem strange to think about the Spring ’22 release, but with release weekends beginning January 14th, now is the perfect time. New to the Salesforce ecosystem? Welcome! Salesforce’s three releases...

The medical industry requires secure, sophisticated, and comprehensive digital solutions. When supporting patients, connectivity and flexibility is key, but many healthcare providers struggle to find software that is both compliant and agile.  In 2021, Salesforce released Health Cloud 2.0, an integrated suite of solutions designed to help businesses and government agencies in the healthcare...

Retail businesses need to operate many sectors. From inventory and brick-and-mortar sales to marketing and e-commerce, it can be difficult to manage retail businesses without an integrated industry solution. The Salesforce Consumer Goods Cloud is an exciting offering in Salesforce’s suite of business software. The company built the Salesforce Consumer Goods Cloud specifically to...

Edited by: Katie Levy, Lead Salesforce Consultant, HigherEchelon, Inc. Many companies track and retain information about customers. But what about using that data to get to know customers, to tell a story, even to understand where customers interact with your brand? The better your customer relationship management (CRM) tools are, the deeper your understanding...