Blog Archives

Public sector agencies are under growing pressure to deliver smarter, faster, and more personalized services, all while navigating legacy systems, strict compliance requirements, and limited resources. Salesforce Data Cloud offers a transformative opportunity to turn fragmented data into real-time, actionable insights that improve how agencies serve the public. We shared why data is key...

Data is one of the most valuable assets public sector agencies have. Data informs critical decisions, drives operational efficiency, and ultimately determines how effectively agencies can deliver on their mission. But persistent challenges can make using data for action challenging. Salesforce Data Cloud is fundamentally reshaping this landscape. Whether the goal is modernizing benefit...

With Salesforce's recent announcement of FedRAMP High authorization for Agentforce, Data Cloud, and Marketing Cloud, federal agencies and regulated industries now have a secure path to harness the full power of AI within Salesforce environments. This milestone opens the door to transforming mission-critical operations with trusted, compliant AI. But realizing that potential starts with...

Summer is on the horizon and for some Salesforce customers, it’s arriving soon! Packed with new features, enhancements, and long-awaited community ideas, the Salesforce Summer ’25 release brings a fresh wave of innovation to the platform. What is a Salesforce release? Three times a year, Salesforce rolls out platform updates over a series of...

Imagine, you're an employee starting your work day, and you receive an email from a leader you've never met that says, "Good morning! I know you're eager to start your day, but good news - we replaced the system you’ve used to do your job for decades with a new tool and new processes...